Managed IT Services for Microsoft 365 & Azure in the UAE & USA
Skytech Enterprise runs and protects your Microsoft environment every month: co-managed IT support, Microsoft 365 and Intune management, Azure operations and cost control, and backup and disaster recovery, for organizations in Dubai, across the UAE and in the United States.
Our managed services at a glance
Who this is for
Organizations running Microsoft 365 and Azure that need expert operations, either alongside an internal IT team or as their main Microsoft partner.
When you need this
After a deployment or migration, when internal IT is stretched, when the person who built your environment has left, or when costs and risks need tighter control.
Delivery model
Monthly managed services with agreed scope, response targets, reporting and a named technical lead.
Co-managed IT
Support and strategy that work alongside your internal team.
- Co-Managed IT Support – senior Microsoft and security skills for your IT team.
- Tier 2 / Tier 3 Escalation Support – expert backup for helpdesks and MSPs.
- IT Roadmap & vCIO Advisory – technology roadmap, budgets and vendor management.
- Joiner-Mover-Leaver Automation – automated onboarding and offboarding in Microsoft 365.
Microsoft 365 management
Keep your tenant and devices secure, compliant and cost-effective.
- Microsoft 365 Tenant Management – monthly administration and security of your tenant.
- Intune Endpoint Management – device compliance, configuration and apps.
- Patch & Vulnerability Management – OS and third-party patching with risk-based remediation.
- Licence Optimization & Renewals – stop paying for licences you do not use.
Azure managed services
Operate Azure reliably, securely and within budget.
- Azure Managed Support – day-to-day operations for production workloads.
- Azure FinOps & Cost Management – reduce and control Azure spend.
- Azure Monitoring & Alerting – detect problems before users notice.
- Azure Governance & Policy – guardrails for security, compliance and cost.
Backup and continuity
Recover from deletion, outages and ransomware.
- Microsoft 365 Backup – protect Exchange, OneDrive, SharePoint and Teams data.
- Azure Backup Management – secure, tested backups for Azure and on-premises workloads.
- Disaster Recovery (Azure Site Recovery) – fail over critical systems to another region.
- Ransomware Recovery Readiness – prove you can recover without paying a ransom.
How our managed services work
- Onboarding review – document your environment and fix urgent risks.
- Agree scope – a responsibility matrix, response targets and escalation paths.
- Operate – tickets, changes and maintenance under change control.
- Report – monthly health, security and cost reporting.
- Improve – quarterly reviews and a technology roadmap.
Why choose Skytech Enterprise
- Managed services delivered by a cybersecurity company, with security built into daily operations.
- Microsoft 365, Intune and Azure specialists who also design and migrate environments.
- We work alongside your internal IT or local MSP, or as your main Microsoft partner.
- Coverage across UAE and US business hours.
- Related: 24/7 managed detection and response, Modern Work projects and AI services.
Managed services FAQs
Common questions about Skytech Enterprise managed services.
What is the difference between co-managed and fully managed IT?
In co-managed IT, your internal team keeps day-to-day support and Skytech handles the complex Microsoft cloud, identity and security work. In a fully managed model, we take on most IT operations.
Do you provide onsite support?
Our services are mainly delivered remotely. Onsite visits in the UAE can be arranged as part of the agreed scope; your team or local provider typically handles first-line onsite needs.
Do your managed services include 24/7 security monitoring?
24/7 threat monitoring and response is provided through our managed detection and response service, which can be added to any managed service.
Can you take over an environment another provider built?
Yes. Every engagement starts with an onboarding review to document the environment and fix urgent issues.
How are managed services priced?
Usually a predictable monthly fee based on users, devices, Azure footprint and scope. Contact us for a proposal.
Put your Microsoft environment in expert hands
Book a free consultation to discuss managed services for Microsoft 365 and Azure.