Managed Services / Co-Managed IT
Tier 2 / Tier 3 Escalation Support
Typically engaged when: Local MSP cannot resolve cloud and identity issues.
Ongoing managed service
IT Manager
Who this is for
IT Manager
When you need this
Local MSP cannot resolve cloud and identity issues
Delivery model
Ongoing managed service
Scope notes
Client keeps local hands for L1 and onsite. SKYTECH owns the cloud, identity and security tiers.